Housing Disrepair Claim Informed Client Consent

Dear valued client,

 

Action needed to progress your housing disrepair claim

We are writing to you by way of update following the completion of your recent surveyor’s report in support of your housing disrepair claim.

The law firm that you had instructed to act on your behalf, McDermott Smith, has recently been closed by its regulator, the Solicitors Regulation Authority (“the SRA”).

 

Continued protection of your interests

You may already have received a notification of this regulatory action taken by the SRA from its lawyers, Stephensons.

This means that currently your case is not being progressed.

 

Fast track your case with a new law firm

We would like to help you to get your case fast tracked with a new law firm so as to ensure the continued protection of your interests.

 

Choosing your new law firm

As such we are writing to you for your instructions as to whether you would like for your file to transfer to any of the following law firms with whom we have confidence have the expertise to handle your housing disrepair claim or to any other law firm of your choosing.

We have set out below the contact details of three new law firms who specialise in housing disrepair claims and with whom your expert surveyor already work for your convenience. 

 

Option A: Liberay Legal

 

Option B: Imperium Law 

 

Option C: Legal HD 

 

 

Complete freedom of choice of instruction

Please rest assured that you may choose any other law firm to progress your housing disrepair claim.

If you let us know the contact details of any other law firm that you may choose to instruct to progress your housing disrepair case we will arrange to send a copy of your expert report in accordance with your instructions to your new law firm.

 

What you need to do

Please let us know which new law firm you would like to act on your behalf by replying Option A, B or C to this email or otherwise let us know the name and contact details of any other law firm you may choose to instruct. 

Your new law firm will then be in contact with you direct to progress your housing disrepair case in accordance with your instructions.

We understand that the three firms we have identified with housing disrepair claims expertise would like to offer you, as a valued client, a high level of service and support to progress your housing disrepair claim.

 

Solicitor Manager Appointment

There is an additional layer of client protections in place with the appointment by the Administrators of McDermott Smith of the Solicitor Manager, Samantha Palmer.

The role of the Solicitor Manager includes oversight of the secure transfer of client files, valuable client documents and client monies to any provider of legal services that the clients may themselves choose. There is also a client protective dedicated Solicitor Manager email account which has been set up for any client queries and we set this out below for your ease of reference:

SolicitorManagerMcDermots@childandchild.co.uk

Please do not hesitate to contact Samantha and her team if you need any assistance.

 

What to do next

Please choose your new law firm

 

Option A

Option B

Option C

 

Or let us know the name and contact details of any other law firm of your choice who you may choose to instruct in connection with your housing disrepair claim. 

 

Send us your instructions

Please send your reply to back to us by email at: Housing@mla-ltd.co.uk by replying in your email:

 

File name(s) Housing Disrepair Claim

File Reference(s): ………………………………

 

Please accept this email as my informed client instruction for my housing disrepair file and any client monies to be safely transferred to:

 

Option A: Liberay Legal

Option B: Imperium Law

Option C: Legal HD Solicitors

 

Or any other law firm of my choice whose details I set out below:

 

 

Client name:

Dated: