About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

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The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Without our people, we wouldn't be the company we are today.

Our successes are down to those who work hard every day supporting our customers and clients whilst also delivering an unrivalled level of service. Our team have been selected based on their experience, expertise and passion and their job is to guide the business and drive even further success.

Michael Shallcross

Michael Shallcross

Managing Director
Erin McBride

Erin McBride

Head of Operations
Gary Edwards

Gary Edwards

Head of Finance
Julie Usher

Julie Usher

Head of Sales
Helen Eastwood

Helen Eastwood

Business Development Manager
Kevin McCarthy

Kevin McCarthy

Business Development Manager
Jade Killen

Jade Killen

Executive Assistant
Gavin Kimberling

Gavin Kimberling

Head of Marketing
Colin McCormack

Colin McCormack

IT Manager

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Sophia Ahmad

Star Star Star Star Star

Great service

01/04/2025

anne benjamin

Star Star Star Star Star

I am sorry i am unwell to attend appointments. Please rebook early next week many thanks

21/03/2025

Joseph Ajose

Star Star Star Star Star

Good

01/04/2025

Sonia Mehwish

Star Star Star Star Star

Service I received was excellent

31/03/2025

Stuart Habergham

Star Star Star Star Star

Booking an appointment was quick and easy

31/03/2025

Sandra Martin

Star Star Star Star Star

He was very helpful and reassuring

28/03/2025

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us