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About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Mike Shallcross

Managing Director

Mike Shallcross

Erin McBride

Head of Operations

Erin McBride

Gary Edwards

Account Manager

Gary Edwards

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Sandra Martin

Star Star Star Star Star

He was very helpful and reassuring

28/03/2025

Malcolm Reeves

Star Star Star Star Star

Excellent service by Dr Khan, appointment was bang on time, explained everything in detail, very informative. The only negative I can give is that I did explain to Dr Khan that the physiotherapist that I had been seeing was useless and giving me the treatment that I needed to improve my bad neck and shoulder. He did say he would sort this out but as yet not heard anything. I still require treatment from someone as I have sacked off Acenti physio company.

27/03/2025

Sabrina A. Said

Star Star Star Star Star

I’m writing this review on behalf of my father, who had a housing disrepair inspection arranged by MLA earlier this month, with Mr. Robinson, following guidance from Antony Hodari Solicitors. We were thoroughly impressed with the professionalism and efficiency of the entire process. Mr. Robinson arrived on time and conducted a detailed inspection of the property. He was very attentive to our specific concerns and provided clear explanations throughout, which helped alleviate any worries we had. The communication between MLA and Antony Hodari Solicitors was excellent, keeping us informed every step of the way. We truly appreciate the support and care shown to us during this process. Thank you, MLA, for your outstanding service! We feel more confident in addressing the disrepair issues in our home thanks to your help.

26/03/2025

Martin ROBERTS

Star Star Star Star Star

Early evening appointment but was seen early👍 thorough testing done.

26/03/2025

Allan Hale

Star Star Star Star Star

The call was as expected on time and conducted very professionally.

26/03/2025

Lilian Mwikisa

Star Star Star Star Star

He came he fixed boiler.

25/03/2025

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us